Returns & Exchanges
At Starwax At Home, we want you to be completely satisfied with your purchase of our premium cleaning and maintenance products. If a product does not meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the unused items in their original packaging, ensuring all seals are intact to prevent leaks during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing